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REFUND Policy
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Bookings for Giraffe Walks and Game Drives are via a secure payment gateway on the website.
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Full payment to secure bookings.
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No refunds 2 weeks prior to booking.
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50% refund 2 weeks prior to booking.
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Holiday packages are booked via email request.
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50% deposit required to secure holiday packages. The remainder must be settled 90 days prior to arrival.
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No refund 90 days prior to arrival for holiday packages.
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20% service fee will be charged for cancellation more than 90 days before arrival.
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For single supplement we add 50%.
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