REFUND Policy

  • Bookings for Giraffe Walks and game drives are via a secure payment gateway on the website. 

  • Full payment to secure bookings.

  • No refunds 2 weeks prior to booking.

  • 50% refund 2 weeks prior to booking.

  • Holiday packages are booked via email request.

  • 50% deposit required to secure holiday packages. The remainder must be settled 90 days prior to arrival. 

  • No refund 90 days prior to arrival for holiday packages. 

  • 20% service fee will be charged for cancellation more than 90 days before arrival. 

  • For single supplement we add 50%.

Location

Oudtshoorn

Western Cape

South Africa

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